Delpha Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Delpha with most of the data we collect.

We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

  • Linkedin
  • Google Search
  • Any public source on the web

How will we use your data?

Our Company collects your data so that we can:

  • Process your order
  • Note that, when Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Manage your account.
  • Ensure a proper delivery for purchased services from Delpha
  • Interact with you for sales, marketing or support topics.
Your data will never be sold to third parties.

How do we store your data?

For Delpha, Salesforce is the single point of truth regarding data.
For some specific steps of the Sales or Marketing processes, a subset of your data may be stored and processed by a subcontractor such as Hubspot or Snov.io.

See next section for the list of Delpha’s subcontractors and data related information (compliance, DPA…).

Subcontractors

Delpha relies on cloud based subcontractors that will store and process data on behalf of Delpha.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Delpha from contacting you for marketing purposes or giving your data to other members of the Delpha Group.

If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link found in any of our marketing emails.

What are your data protection rights?

Delpha would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access
    You have the right to request Delpha for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification
    You have the right to request that Delpha correct any information you believe is inaccurate. You also have the right to request Delpha to complete information you believe is incomplete.
  • The right to erasure
    You have the right to request that Delpha erase your personal data, under certain conditions.
  • The right to restrict processing
    You have the right to request that Delpha restrict the processing of your personal data, under certain conditions.
  • The right to object to processing
    You have the right to object to Delpha’s processing of your personal data, under certain conditions.
  • The right to data portability
    You have the right to request that Delpha transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

How do we use cookies?

Delpha uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Delpha website contains links to other websites. Our privacy policy applies only to Delpha websites (delpha.io / info.delpha.io / blog.delpha.io), so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Delpha keeps its privacy policy under regular review and places any updates on this web page.
This privacy policy was last updated on 15 April 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]