We may collect the following Personal Data:
Where applicable, we indicate whether and why you must provide us with your Personal Data, as well as the consequences of failing to do so. If you do not provide Personal Data when requested, you may not be able to use the relevant service or submit your job application with Delpha if that information is necessary or if we are legally required to collect it.
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
When you use the Website, we may collect certain information by automated means (e.g., via cookies and similar technologies), including IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our Website, and other mobile trackers. We may use third-party web analytics services on our Website. The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyze how visitors use our Website.
We use this information to improve our Website by assessing how many users access or use our Website, which content, products, and features most interest our visitors, what types of offers our customers like to see, and how our service performs from a technical point of view.
If you are applying for a job at Delpha, we may collect certain Personal Data from your job applications, such as your contact information (including name, postal address, email address and phone number), job history, resume or CV, contact details of your references and any other Personal Data you choose to submit along with your application.
We may obtain Personal Data about you when we process data uploaded by our customers (as Data Controllers) for use in the Services (“Customer Owned Data”). For more information on the processing of your Personal Data on behalf of our customers, please refer to the relevant customer’s website.
This information typically may include, the following elements:
We may collect Personal Data from individuals working for one of our customers, partners or suppliers, including name, job title, department and name of organization, business email address, business postal address, business telephone number, security passwords and other credentials. We may use this information to provide products and services directly to our customers and partners, to manage our business relationships, for marketing and to comply with applicable law, as well as for accounting, auditing and billing purposes.
We may use your Personal Data to:
We may use Personal Data we obtain about you for the purposes set below. Depending on the country in which you are located, we will only process your Personal Data, when we have a legal basis for processing as listed below:
|Processing activity||Legal Basis for Processing (where required under applicable law)|
|Operate, evaluate, develop and improve our Services (including providing customer support; developing new products and services; manage our communications; determine the effectiveness of and optimizing our advertising; analyzing our products, services and websites).||• You consented to the use of your Personal Data; or
• The processing is necessary for entering into, or performance of a contract to which you are party; or • We, or a third party, have a legitimate interest in using your Personal Data for the purpose of providing improved products and communications.
|Perform accounting, bookkeeping, auditing, and billing activities.||• The processing is necessary for entering into, or performance of a contract to which you are party; or • The processing is necessary for compliance with a legal obligation or other regulatory obligations; or • We, or a third party, have a legitimate interest in using your Personal Data for the purpose of providing accounting, auditing, billing, reconciliation activities, and claims management functions.|
|Anonymize Personal Data, prepare and furnish aggregated data reports showing anonymized information (including, but not limited to the following: compilations, analyses, analytical and predictive models and rules, and other aggregated reports) for the purpose of advising our current and prospective customers, partners, investors and the public about trends, patterns and other insights that may be extracted from this data.||• We, or a third party, have a legitimate interest in using your Personal Data for the purposes of anonymising Personal Data and preparing and furnishing aggregated data reports.|
|Evaluate your interest in employment and contact you regarding possible employment.||• You consented to the use of your Personal Data; or • The processing is necessary for entering into, or performance of a contract to which you are party; or • We, or a third party, have a legitimate interest in using your Personal Data for the purposes of evaluating your interest in employment and contacting you regarding possible employment.|
|Enforce our Terms and Conditions (Including our Master Subscription Agreement) or other legal agreements or rights, where necessary.||• The processing is necessary for entering into, or performance of a contract to which you are party; or • The processing is necessary for compliance with a legal obligation or other regulatory obligations; or • We, or a third party, have a legitimate interest in using your Personal Data for the purposes of enforcing Terms and Conditions (Including our Master Subscription Agreement)and establishing, exercising and defending legal rights.|
|As may be required by applicable laws and regulations, government disclosure obligations, or requested by any judicial process or governmental agency having or claiming jurisdiction over Delpha or Delpha’s affiliates.||• The processing is necessary for compliance with a legal obligation or other regulatory obligations; or • We, or a third party, have a legitimate interest in using your Personal Data for the purposes of responding to a judicial process, law enforcement or governmental agency.|
|Comply with applicable legal requirements and industry standards and our policies.||• You consented to the use of your Personal Data; or • The processing is necessary for compliance with a legal obligation or other regulatory obligations; or • We, or a third party, have a legitimate interest in using your Personal Data for the purposes of complying with legal requirements and industry standards and our policies.|
We may share Personal Data with:
We also may disclose data about you: (i) if we are required to do so by law or legal process, (ii) in response to a request from a court, law enforcement authorities, or government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
Subject to applicable law(s), you have the right to:
You may also submit a request as described in the “How to Contact Us” section.
Subject to applicable law(s), you have certain rights regarding the Personal Data we maintain about you and certain choices about what Personal Data we collect from you, how we use it, and how we communicate with you. Those include your rights to:
Additionally, if you are located in California, we will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights, except where the different price or level of quality of good or service is reasonably related to the value of the data that we receive from you. In some instances, we may not be able to provide you with the good or service that you request if you choose to exercise certain rights.
If you are located in California, you may also choose to exercise the following right(s):
The above rights may be limited in some circumstances by local law requirements.
If we fall short of your expectations in processing your Personal Data or you wish to make a complaint about our privacy practices, please tell us because it gives us an opportunity to fix the problem. To assist us in responding to your request, please give full details of the issue. We attempt to review and respond to all complaints within a reasonable time and, in any event, within the legal time limit for responding, where applicable.
We maintain appropriate security safeguards to protect your Personal Data and only retain it for a limited period.
We maintain appropriate administrative, technical, and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. We use SSL encryption on our Website and restrict access to your Personal Data to only those employees who need access to that data, in accordance with this policy.
We also take measures to delete your Personal Data or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we processed it or when you request their deletion, unless we are required by law to keep the information for a longer period. We complete periodic reviews of our databases, and have established specific time limits for data deletion, taking into account the type of data collected, the type of services provided, and the length of the customer relationship, possible re-enrollment with the Services, mandatory retention periods, regulatory requirements and the statute of limitations.
We comply with applicable legal requirements providing adequate safeguards for the transfer of Personal Data to countries other than the country where you are located. We may also transfer Personal Data to countries for which adequacy decisions have been issued, and use contractual protections for the transfer of Personal Data to third parties, such as the European Commission’s Standard Contractual Clauses (SCCs). You may contact us as specified in the “How to Contact Us” section below to obtain a copy of the safeguards we use to transfer Personal Data outside of the EEA.
You may choose to use certain features for which we partner with other entities that operate independently from Delpha.
On our Website, you may choose to use certain features that can be accessed through, or for which we partner with, other entities that are not otherwise affiliated with Delpha. These features, which may include, social networking, geo-location, security, and spam filtering tools, are operated by third parties, including social networks, and are clearly identified as such. These third parties may use or share Personal Data in accordance with their own privacy policies. We strongly suggest you review these third parties’ privacy policies if you use these features.
Delpha’s products and services are not directed to or intended for children.
Delpha does not offer services to minors and does not knowingly collect Personal Data from children under the age of 13. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us using our contact details below.
You can e-mail us at [email protected] with any questions, comments, or concerns around our privacy practices and policies.